References

DHL Packstation

First in-house development for DHL: The new Packstation
First in-house development for DHL: The new Packstation
Innovative hinge lock increases security and comfort
Innovative hinge lock increases security and comfort
Shopping with online toolkit significantly easier
Shopping with online toolkit significantly easier
Special die casting tools for cost-efficient doors
Special die casting tools for cost-efficient doors
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Over 2,500 terminals in more than 1,500 towns and cities throughout Germany, roughly 250,000 compartments for over five million registered customers. When considering the DHL Packstation, the numbers alone are jaw-dropping and show just how important this solution is for shipping and picking up DHL package consignments. After accumulating over 10 years of experience, DHL Paket decided to take the bull by its horns and introduce a new Packstation line.

DHL initiated a large-scale tender, and management at DHL Paket ultimately selected Polygon as its service partner for the new terminals from a pool of 20 bidders. It was our distinct expertise in the development and manufacture of innovative mechatronic products that clinched the deal.

Polygon – a one-stop solution


The project came with an extremely tight schedule, and its complexity – involving up to 8,000 components – was staggering. Yet still the new DHL Packstation significantly outstripped the requirements in a series of tests and inspections. Ten pilot systems were produced, installed and tested at record speed. Operating in close cooperation with DHL Paket, Polygon is responsible for all aspects of product development and series production through to rollout and installation.

Besides the housing modules themselves, the project involved an entirely new hinge system and a mechatronic lock, substantially boosting service friendliness and also security. Polygon developed the control electronics for the hardware, also the compartment module interfaces and the software interfaces with the backend, on behalf of DHL Paket. Manufacturing itself involves a broad variety of different methods – from aluminium casting and plastic injection moulding through to aluminium extrusion processes and sheet metal bending technologies.

Afterwards, the close, outstanding cooperation between DHL Paket and Polygon led to a series of additional, innovative projects and enhancements, for instance the DHL package boxes in the Modern version.

Press release

Link to the Deutsche Post press release on the new DHL-Packstation:
http://www.dpdhl.com/en/media_relations/press_releases/2014/dhl_packstation_success_story_continues.html

What the customers say

"The venture we are currently engaged in with Polygon represents a significant milestone and paradigm shift in our 'Packstation history' to date. Our collaboration with Polygon enables us to introduce substantial diversification to our model range and to create a system suitable for use anywhere in the world."

Dr Thomas Ogilvie
Senior Vice President DHL Vertriebs GmbH

What customers say

Migros logo

"A big thank you for the punctual delivery of all services, some of which were no doubt challenging. We picked the right partner in Polygon!"

LinkLinkFind out more about this project

DHL

The venture we are currently engaged in together with Polygon represents a significant milestone and paradigm shift in our 'Packstation history' to date ..."

Galeria Kaufhof GmbH

"I was thrilled to work with a company like Polygon. They showed immense creative drive, expertise and professionalism. It took just 8 weeks from the initial idea to production of the systems!"

real logo

"Polygon developed our new Payback terminal. Everything went smoothly thanks to the excellent and fair project management.

Galeria Kaufhof GmbH

"Polygon handled its well-crafted redesign of the new GALERIA terminals in a truly professional and reliably manner. This creative solution is ideal in ensuring the terminals are barrier-free and easy to service."

UKM logo

"After conducting thorough research the market, we decided that the new solution by Polygon best suits our needs. Its sophisticated and flexible hardware solution is convincing  …"

Galeria Kaufhof GmbH

"We are certain that the terminals will be used far more now. Our customers are thrilled that they can print coupons for the points they collect, then redeem the vouchers here in our stores."

dm logo

"Polygon's pragmatic approach to solving problems makes it an important partner when innovative products are needed"