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Fraport information kiosk at Frankfurt Airport

The new Fraport information kiosks are in operation in Terminals 1 and 2 at Frankfurt Airport. Passengers use the kiosk's barcode scanner to scan their boarding cards and receive up-to-the-minute information on their flights, for instance short-notice changes in the departure gate or the current departure time.

Barrier-free operating concept

Fraport AG selected a modified basic terminal by Polygon for its new kiosk system. A large touchscreen is used to operate the s-module; combined with Polygon's Virtual Height Adjustment it enables individual positioning of the operating area and hence permits wheelchair users and children, also very tall or short adults, to benefit from this unique ergonomic feature. A stainless steel impact shield was added to the devices along with a backlit eye-catcher to enhance long-range visibility and a telephone option to contact customer service.

A one-stop solution: From design through to service

In this project, Polygon dealt with design, engineering and manufacture of the new information kiosks and to this day continues to provide services.

In total, 109 systems for passengers at Terminals 1 and 2 in Frankfurt Airport had been put into operation by the first quarter of 2013.

About Fraport AG

Founded in 1947, Fraport AG is the operator at Frankfurt Airport. Although publicly listed, the majority of the shares in the company remain in state-ownership. Fraport AG holds interests in a large number of airports around the world and – with a workforce of around 21,000 – generated approximately €2.5 bn. in revenue over 2013.

What customers say

Migros logo

"A big thank you for the punctual delivery of all services, some of which were no doubt challenging. We picked the right partner in Polygon!"

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DHL

The venture we are currently engaged in together with Polygon represents a significant milestone and paradigm shift in our 'Packstation history' to date ..."

Galeria Kaufhof GmbH

"I was thrilled to work with a company like Polygon. They showed immense creative drive, expertise and professionalism. It took just 8 weeks from the initial idea to production of the systems!"

real logo

"Polygon developed our new Payback terminal. Everything went smoothly thanks to the excellent and fair project management.

Galeria Kaufhof GmbH

"Polygon handled its well-crafted redesign of the new GALERIA terminals in a truly professional and reliably manner. This creative solution is ideal in ensuring the terminals are barrier-free and easy to service."

UKM logo

"After conducting thorough research the market, we decided that the new solution by Polygon best suits our needs. Its sophisticated and flexible hardware solution is convincing  …"

Galeria Kaufhof GmbH

"We are certain that the terminals will be used far more now. Our customers are thrilled that they can print coupons for the points they collect, then redeem the vouchers here in our stores."

dm logo

"Polygon's pragmatic approach to solving problems makes it an important partner when innovative products are needed"